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Synergetica
Technical Support Engineer (Hybrid, Warsaw) @ SynergeticaSynergetica • Warsaw, Poland
Technical Support Engineer (Hybrid, Warsaw) @ Synergetica

Technical Support Engineer (Hybrid, Warsaw) @ Synergetica

Synergetica • Warsaw, Poland
Ponad 30 dni temu
Opis pracy
  • Opportunities to develop in various areas (web, mobile, backend testing, API testing, etc);
  • Compensation package (20 paid vacation days, paid sick leave);
  • Flexible working hours;
  • Medical Insurance;
  • English courses with a native speaker, yoga (Zoom);
  • Paid tech training and other activities for professional growth;
  • Hybrid work mode (∼3 days in the office);
  • International business trips
  • Comfortable office.

If your qualifications and experience match the requirements of the position, our recruitment team will reach out to you in a week maximum. Please rest assured that we carefully consider each candidate, but due to the amount of applications the review and further processing of your candidacy may take some time


Join our team working on one of the TOP-3 navigational apps focused on outsmarting traffic.
The Beta community includes ∼20 thousand volunteers worldwide who participate in testing the Beta version of the app and help to improve product quality.

Requirements:

  • Location in Warsaw (this hybrid position requires 3 days per week of work from the office in Warsaw)
  • High-level English speaker — be able to write and communicate verbally in proficient English, using technical and testing-related terminology
  • 2+ year in Technical Support or 1+ year in manual QA
  • Familiarity with bug tracking systems and test management tools
  • Task-oriented — able to deliver quickly on tight schedules and deadlines, and must be able to adapt to frequent changes in requirements

Nice to have:

  • Experience in software QA methodologies and practices with emphasis on the Mobile world (Android and iOS)
  • Experience utilizing log files to debug and analyze issues
  • Experience in operating test tools and conducting analysis of test data
  • Good understanding of Client-Server architecture
  • Opportunities to develop in various areas (web, mobile, backend testing, API testing, etc);
  • Compensation package (20 paid vacation days, paid sick leave);
  • Flexible working hours;
  • Medical Insurance;
  • English courses with a native speaker, yoga (Zoom);
  • Paid tech training and other activities for professional growth;
  • Hybrid work mode (∼3 days in the office);
  • International business trips
  • Comfortable office.

If your qualifications and experience match the requirements of the position, our recruitment team will reach out to you in a week maximum. Please rest assured that we carefully consider each candidate, but due to the amount of applications the review and further processing of your candidacy may take some time

,[ Monitoring and debugging Beta community bug reports, suggestions, and forum posts, Releasing Beta-staged versions to the community via Centercode , Identifying important and critical issues to track and report to internal teams] Requirements: Manual Testing, Technical support, QA metodologies, Mobile testing
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Technical Support Engineer (Hybrid, Warsaw) @ Synergetica • Warsaw, Poland

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