Praca w Phoenix az

Helping our community’s most vulnerable with solutions that permanently improve lives”

MANA House is peer-support organization of homeless and formerly homeless veterans. We help support veterans rebuilding their lives by providing support from our staff and partners. We are currently looking for someone to serve as a House Support Specialist.

JOB SUMMARY :   Provide second shift coverage of MANA House transitional housing facility. Ensures smooth and compliant operations of the MANA house, including on-site activities, residents’ behavior, safety and well-being and adherence to policies.

JOB DUTIES :

• Follow established procedures to assist in check-in and check-out process, coordinating bed assignments, and monitoring compliance with house rules.
• Conduct regular client living area inspections. Inspect cleanliness of the living spaces and inform clients of deficiencies and provide opportunities for life skills education. Ensure compliance with the personal belongings policy and with extermination of the facility.
• Document pertinent shift information and observations.
• Conduct nightly bed check according to curfew regulations to ensure that all residents are accounted for. Compile data and produce reports, as needed, for analysis, billing, program monitoring and compliance.
• Mediate conflicts and resolve issues as they arise.
• Ensure client compliance with house rules and guidelines.
• Provide crisis intervention and management as needed.
• Comply with and enforce established policies and procedures.
• Follow established procedures in maintaining a safe and clean environment.
• Report incidents and concerns during shift to Sr. House Supervisor.
• Collaborate with MANA House staff to assess and address client service needs.
• Build a trusting relationship and gain knowledge of the client’s background and circumstances through frequent and informal conversation.
• Encourage clients to take ownership of case plans and goals.
• Promote and support client-peer counseling efforts.
• Enter relevant information in HMIS system, department logs, and emails on a timely basis.
• Attends and maintains training as required by agency.
• Promote ongoing commitment to excellence and continual quality improvement to ensure the highest quality of services to our staff and clients.
• Performs other duties as assigned.

JOB REQUIREMENTS :

Work schedule is Sunday-Thursday from 3 : 00pm to 11 : 00pm.

Hourly rate starting at $15.00plus an extra $1.50 2nd shift differential = $16.50, and may increase depending on experience.

Excellent Benefits :   Medical, Dental, Vision, Basic Life, Short-Term Disability, Vacation, Sick Time, 13 Paid Holidays, Flexible Spending Account (FSA), (b) + match, EAP and Pension Plan

We Value Diversity!

OUR GUIDING PRINCIPLES

RESPECT

INTEGRITY

ACCOUNTABILITY

COMMITMENT

QUALITY