Microsoft Teams Meeting Specialist

Location : Wrocław / Katowice

Hybrid model : 2 days office / 3 days remote

Microsoft Teams Meeting Specialist

Let us introduce you the job offer by EY GDS Poland – a member of the global integrated service delivery center network by EY.

The opportunity

We are looking for a top-notch technology savvy specialist willing to join the team implementing our Modern meeting room offering around the globe. As part of the team, you’ll have a chance to work in an interesting, diverse environment.

Your key responsibilities

• Manage and guide via managed service provider relationship, continuous improvement efforts to direct budget and scope management of all planned and in progress projects and directives for Meeting room experience.
• Manage and drive as needed managed vendors, among others to maintain the services’ overall integrity, consistency, and compliance to internal mandates.
• Review and support the level 3 operations and managed vendor team with resolving complex outages, incidents and problems, escalation to the global support partner and / or the product vendor when needed, outage impact analysis.
• Support the Service Owner with the technical knowledge and service design.
• Develop new integrations and customer specific features.

Skills and attributes for success

To qualify for the role, you must have

Ideally, you’ll also have

What we look for

We’re looking for a self-driven specialist, who will be able to adjust to rapidly changing environment and provide high quality service to our customers and Service Owner.

What we offer

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine locations – Argentina, Hungary, India, the Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

About EY

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

In compliance with the requirements of the Whistleblower Protection Act, our company has established the Procedure for reporting breaches of law and undertaking appropriate follow-up actions. Any misconduct should be reported through the EY Ethics Hotline.

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