Company Description
At Bosch, we shape the future by inventing high-quality technologies and services that spark enthusiasm and enrich people's lives. Our promise to our associates is rock-solid : we grow together, we enjoy our work, and we inspire each other
Job Descripti
on
Are you a highly motivated and detail-oriented individual with a passion for user experience and data? We're looking for a Feedback Hub Operations Intern to contribute to our internal Feedback Hub platform. This is an exciting opportunity to gain hands-on experience in service administration, user support, data analysis, and basic front-end development within a collaborative, international te
am.You'll play an important role in ensuring the smooth operation and continuous improvement of our Feedback Hub, a vital tool for gathering user & customer feedba
Key responsibilit
ies : User Advocacy & Support : Become a central point of contact for our user community, addressing inquiries, providing clear guidance, troubleshooting issues, and actively participating in sessions to gather direct user insights.Platform Operations & Data Integrity : Take ownership of administrative tasks related to the Feedback Hub, including configuring new products and maintaining high data quality.Project Organization & Efficiency : Support general project organization by managing and structuring files, documentation, and resources, ensuring seamless collaboration and efficiency for the entire team.Data Analysis & Reporting : Contribute to data analysis, investigating platform performance and user behavior trends. You'll assist in creating compelling reports that translate raw data into actionable insights.Development Support & Quality Assurance : Actively support our development cycles, involving hands-on testing, contributing to basic front-end development tasks (HTML, CSS, JavaScript) to implement minor UI enhancements, and assisting in drafting essential user documentation.Qualifica
tionsRequire
ments : Currently pursuing a degree in Project Management, Business Administration, Computer Science, or a relatedfield.Excellent communication, organizational skills, and attention to detail.Proactive attitude with a willingness tolearn.English proficiency.Ability to navigate Microsoft Excel efficiently.Nice to have : Basic Knowledge of Front-End Development (HTML, CSS, JavaScript), Power BI, and SQL.Additional info
rmationenefits : Paid internship based on a civil-law contract (minimum 6months)Hybrid work mode with a mordern office in WarsawFlexible working hours and full support during your examsessionsPractical knowledge sharing within internationalcompanyLearning and mentoring support from best Experts in the fieldA dynamic work environment with a friendly atmospherePrepaid Lunch Card PluxeeSpecial offer for MultiSportStudent