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Service Engineer

Service Engineer

EagleBurgmannWarszawa, Województwo mazowieckie, Polska
7 days ago
Job description

Working at Freudenberg : "We will wow your world" This is our promise. As a global technology group, we not only make the world cleaner, healthier and more comfortable, but also offer our 52,000 employees a networked and diverse environment where everyone can thrive individually. Be surprised and experience your own wow moments.

EagleBurgmann is a leading international specialist in industrial sealing technology. We combine innovative technologies, digital solutions and our passion to create sophisticated and reliable sealing systems. Our products help make entire industries safer and more sustainable. 5,800 employees create added value for our customers around the world with their enthusiasm and competence. EagleBurgmann is a joint venture between the German Freudenberg Group and the Japanese Eagle Industry Group.

Some of your Benefits

Health Insurance :

Rely on comprehensive services whenever you need it.

Performance Related Bonus :

When you have an impact, you can reap the rewards.

Personal Development :

We offer a variety of trainings to ensure you can develop in your career.

International Opportunities :

Grow in your career through international exchange and global job opportunities.

Diversity & Inclusion :

We focus on providing an inclusive environment and recognize our diversity contributes to our success.

Warsaw

Hybrid Work

EagleBurgmann Poland sp. z o.o.

You support our team as

Service Engineer (m / f / d)

Responsibilities

  • Prepare and negotiate offers and service contracts
  • Provide technical support to customers
  • Assess and analyze failures, resolving technical issues
  • Prepare inspection reports and post-repair documentation
  • Manage purchases and coordinate the delivery of components and auxiliary materials for services
  • Efficiently handle and resolve complaints
  • Technical clarifications with international suppliers and service providers
  • Supervise the commissioning and startup of equipment as well as the assembly and disassembly of seals at the customer's site.
  • Document all service and installation actions and maintain documentation in the SAP ByD system

Qualifications

  • Bachelor's degree in mechanical engineering
  • Preferably first technical knowledge of equipment such as pumps, mixers or compressors
  • Strong communication, organizational, interpersonal and customer service skills.
  • Self-motivated, customer-focused, with excellent problem-solving and team collaboration abilities
  • Proficiency with Microsoft Office (Word, Excel, Outlook)
  • Proficiency in technical documentation.
  • Good knowledge of English language
  • Driving license category B
  • Willingness to travel for business (up to 20%)
  • The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available to all applicants and associates without regard to race, color, religion, creed, gender (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity or expression, national origin, ancestry, age, mental or physical disability, genetic information, marital status, familial status, sexual orientation, protected military or veteran status, or any other characteristic protected by applicable law.

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    Service Engineer • Warszawa, Województwo mazowieckie, Polska

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