Collection Analyst

About NCR VOYIX

NCR Voyix Corporation (NYSE : VYX) is a leading global provider of digital commerce solutions for the retail and restaurant industries. NCR Voyix transforms retail stores and restaurant systems with comprehensive, platform‑led SaaS and services capabilities. NCR Voyix is headquartered in Atlanta, Georgia, with customers in more than 35 countries across the globe.

Job Title : Collections Analyst

Location : Warsaw, Poland (onsite)

Working Hours : 2‑10 PM Local time

Job Summary

NCR Voyix is seeking a motivated and detail‑oriented Collections Analyst to join our Collections team in Warsaw, Poland reporting into the Collections Manager. The successful candidate will support the credit / collections process, ensuring timely recovery of outstanding receivables and credit processes while maintaining strong relationships with our global customers. This role is ideal for someone looking to start their career in finance and collections within a dynamic and global environment.

Key Responsibilities

• Responsible for all aspects of the collections process to ensure timely and effective recovery of outstanding receivables and credit extensions for a specific portfolio of customers.
• Identify accounts which may present a business credit risk or may require a credit hold.
• Communicate with global customers to resolve payment issues and disputes professionally and efficiently via email and calls.
• Accurately enter and maintain collections data and customer specific data.
• Ensure all collections activities adhere to company policies, industry regulations, and legal requirements.
• Assist in preparing regular reports on collections performance for management review.
• Work closely with other departments, such as finance, sales, and customer service, to resolve issues and improve overall customer satisfaction.

Qualifications

Strong communication and interpersonal skills.

What We Offer

EEO Statement

Integrated into our shared values is NCR Voyix’s commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.

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