Technical Project Manager

Technical Project Manager

We are looking for an experienced Technical Project Manager ready to take care of successful deployments of our products in our clients’ infrastructure. AVSystem’s products are systems for device management (e.g. home routers), service activation, monitoring and assurance dedicated to the CSP market (communication service providers – i.e., telco). On a daily basis, we cooperate with big names of the telco industry, such as : AT&T, Orange, T-Mobile, Vodafone. We are looking for professionals who can tackle complex projects with great analytical and planning skills and are not afraid to sometimes get their hands “dirty” with some technical tasks. Since our systems are dedicated to CSP we expect candidates to have good knowledge of computer networks and service providers infrastructure.

In this role, you will

Develop project plans and timelines, and ensure that project goals and objectives are clearly defined and communicated.

Manage project resources to ensure that project tasks are completed efficiently and effectively. This includes delegating tasks to engineering and site reliability teams as well as configuring the system by yourself. What we mean by getting hands “dirty” is :

Act as a subject matter expert with ability to take part in internal / external technical discussions,

Interact with all involved parties of the project to identify technical implementation gaps,

Gather and explain customers’ technical expectations to engineering teams.

Identify and manage project risks and issues, and develop contingency plans to mitigate any potential problems.

Communicate regularly with stakeholders, including clients representatives and team members to keep them informed about project progress and any issues that may arise.

Analyze project performance data to identify areas for improvement, and implement changes to improve project delivery processes for clients.

Train the customers how to use our systems effectively.

Requirements

We are looking for a great team player with excellent planning, communication and negotiation skills,

Who is able to plan and execute short- and long-term projects,

Who thrives from getting things done on time,

Who can effectively divide a big project into small and manageable steps,

Who has a track record of successful deployments of complex software projects (preferably in Telco industry),

Who holds a Bachelor’s or Master’s degree in engineering (telecommunication, ICT, IT preferred),

Who has hands-on experience in implementation team management,

Who has broad & deep understanding of technical aspects of accompanying technologies : networks and TCP / IP stack (CCNA knowledge level or above), HTTP, DHCP, DNS, SNMP, Linux, servers, applications, APIs, PKI, virtualization etc.

Who speaks fluent Polish and English (C1).

Nice to have

Experience in delivery in on-premises and SaaS models in diverse environments

Understanding of complex multi-server architectures with load balancers

Skill in REST API automation with external tools

Knowledge of access technologies : xDSL, xPON, HFC, LTE and associated standards

Experience in management (CLI & NMS) for OLT from vendors such as Nokia, Huawei, ZTE

Experience in IT monitoring software – admin or user, previous hands-on experience in networks or Linux systems administration, or other similar skills

What we offer

You’ll help us grow a leading Polish IT company that creates software used by tier-1 telcos all around the world and makes Internet connection possible for millions of end-users

Generous bonus system that recognizes delivering on your commitments

Flat hierarchy with short decision-making processes

Hybrid work : 3 / 5 from Kraków office, flexible working hours

Friendly and supportive work environment

The usual stuff, such as

Medical care

Multisport card

Company’s own parking and bike room

Kitchen full of snacks and treats (including Good Lood ice cream)

Onsite gym and chillout space

A relaxed work atmosphere – no dress code, no open space