Senior Technical Product Owner for SharePoint

As a global leader in facilities services we connect people and places to make the world work better. Whether directly or indirectly, you'll play a vital role in supporting our placemakers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location : Warsaw

Language : English

We are seeking a service-oriented team player for our new

SharePoint Service Desk Support,

who will also be working in relation with Commercial applications such as Dynamics365 and Sitecore XM cloud.

Our mission is to create great workplaces for our customers and ourselves, where everyone can grow and thrive together. We believe that people make places, and we are looking for team players who want to contribute to this vision. If this sounds like something you would like to be a part of, then this opportunity might be the perfect next step in your career.

Join Us in Making the World Work Better

We want our new

SharePoint Service Desk Support

to join our dynamic Commercial IT team. Your main responsibility will be to support our customer rooms, used by some of the world's biggest banks and life science companies. Currently, we manage this through SharePoint 2019, but we aim to move online within the next two years. You will play a crucial role in making this transition a success while ensuring the current platform runs smoothly. Our platform works alongside our CMX system, Sitecore XM Cloud, which hosts our public and extranet websites.

In this role, you'll focus on running the service desk for the solution, working closely with our Technical Product Owner to provide support for our internal users. Your natural curiosity about understanding business needs and requirements will help you provide professional support and grow your technical expertise in SharePoint and other applications. This also a new role which gives you the unique opportunity to influence how it's set up and run.

You'll collaborate with team members in Porto and Copenhagen. You'll work directly with our Technical Product Owner for SharePoint and our dedicated Domain Architect, receiving support and consulting from other development teams and the business. Together, we'll ensure the success of operating SharePoint for our business and customers.

At ISS, we believe in growing people in their roles to improve our relationships with both current and new customers. Building strong relationships with platform users to understand the value they seek from the systems is crucial. The diversity of tech at ISS and the journey we're on will give you the opportunity to grow both personally and professionally.

Join us on this exciting journey and be part of a team that's making a difference

What will you do :

• Ensure stable operations together with our Technical Product Owner for SharePoint.
• Handle 1st to 3rd line support tickets from the business.
• Support other parts of the team when needed.

What makes you a great fit :

This what you will contributing to – just to set the stage for you.

Today ISS are investing in innovative and integrate technological solutions for the Facility Management Industry in a scale that is unique within our business. With tech-teams in Copenhagen, Warsaw, and Porto we are building tomorrows tech solutions for the industry today.

Be a part of the unique digital transformation of the FMS industry.

Did you know that we take care of offices and other public buildings worldwide? These are increasingly equipped with technology, such as sensors and Internet of Things (IoT) devices, to better support a more productive and seamless workday for employees. Some of that tech will be built by us. The purpose of our Porto innovation lab is to develop differentiating, high-quality, and scalable digital solutions for both the ISS enterprise and customers worldwide.

To become the technology leader in the Integrated Facility Management industry (FMS), we need to run a combination of customable standard applications along with custom built solutions for both internal use as well as for our customers.

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers' success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers' employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more.

Become ISS.

How You'll Apply

Apply directly via the link on this page by submitting a cover letter, CV and other relevant documents for the position you are applying for.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves.