Solution Engineer (Microsoft Dynamics 365)

3 days ago Be among the first 25 applicants

Digital & Technology Team (D&T) is an integral division of HEINEKEN Global Shared Services Center . We are committed to making Heineken the most connected brewery. That includes digitalizing and integrating our processes, ensuring best-in-class technology, and embedding a data-driven culture. By joining us you will work in one of the most dynamic and innovative teams and have a direct impact on building the future of Heineken !

Our dream at HEINEKEN is to help our customers grow their businesses by serving them better, faster, and smarter with digital solutions. The last few years have seen a significant increase in the importance of digital in the Commerce space at Heineken . HEINEKEN’s digital solutions are a vital component in protecting and growing the company's revenue. To ensure that this trend is supported, the Commerce DevOps Hub has been established. This newly created organization, being an integral part of the Global Digital & Technology Function , is tasked with engineering the software which powers e‑Commerce. The Commerce DevOps Hub location is in Kraków, Poland.

Role Overview

As the Solution Engineer in the Global deployment team , you will be a business-facing individual responsible for the technical configuration of specific business processes of our OpCo’s across a variety of technologies. You will ensure on‑time delivery of agreed scope and functionality with the Senior Solution Engineer, for our OpCo’s to better serve their customers.

Your Responsibilities

• Technical activities : customizing and configuring software applications or systems to meet the agreed scope; developing and maintaining configuration rules and logic based on business requirements and industry best practices; conducting thorough testing and validation of configured solutions to ensure accuracy and functionality; during all stages of the deployment project, providing technical support and troubleshooting assistance to users and internal teams as needed.
• Documentation and knowledge transfer : documenting configuration processes, guidelines, and best practices for future reference; supporting proper knowledge transfer to service delivery and OpCo teams.
• Collaboration : collaborating with the Senior Solution Engineer to ensure appropriate deployment process is in place and followed; collaborating with cross-functional teams to gather requirements and specifications for product configurations.
• Learning : staying updated on emerging technologies and trends in key technologies in our landscape.

Candidate Profile

Good To Know

At HEINEKEN Kraków, we take integrity and ethical conduct seriously. If someone has concerns about a possible violation of legal regulations indicated in Polish Whistleblowing Act or our Code of Business Conduct, we encourage them to report through the designated channel.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Engineering and Information Technology | Food and Beverage Services

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