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Customer Order Specialist with Italian

Customer Order Specialist with Italian

PhilipsŁódź, Województwo łódzkie, Polska
30+ days ago
Job description

Job Title

Customer Order Specialist with Italian (Ultrasound)

Job Description

As Customer Order Specialist you will join Philips' Supply Chain. Our Supply Chain team that is responsible for supporting sales and managing orders for Health System products for Italian market. In our Philips HS portfolio you can find our well-known products such as cardio monitors, ultrasound, defibrillators and diagnostic imaging equipment. Our customers are the most innovative hospitals around the world.

Your role :

  • Handling quotation process (preparing offers details, verifying price data, preparing documents for customers)
  • Managing incoming customer orders (systems, options and upgrades), overseeing and coordinating the process to complete and correct the order information until the order is ready to be booked
  • Pro-active collaboration with the Account Managers, Project Managers, Product Managers and other stakeholders until the cases are completed and prepared for further processing in the Supply Chain team
  • Ensure that all parts of a customer orders (from factories and 3rd party suppliers) are correctly listed on the order
  • Collect missing information from the specialists in the sales organization

You're the right fit if :

  • You have some experience in matrix organization, within Supply Chain, Customer Service
  • You have good communication skills and ability to cooperate with multiple functions to deliver results
  • You have the ability to prioritize your work and attention to detail
  • You are proficient in English language and Italian language (B2 or higher)
  • You have knowledge of SAP or ther ERP and Salesforce (would be an advantage)

    Our benefits :

  • Annual bonus based on performance achieved
  • Private medical care with the option to extend it to family members
  • Benefit System cards
  • Discount for Philips' products
  • Wide variety of trainings & learning opportunities
  • Promotion of a healthy lifestyle in the office
  • Employee Assistance Program
  • How we work together

    We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

    Onsite roles require full-time presence in the company's facilities.

    About Philips

    We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

  • Learn more about our business .
  • Discover our rich and exciting history .
  • Learn more about our purpose .
  • If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our commitment to diversity and inclusion here .

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    Order Specialist • Łódź, Województwo łódzkie, Polska

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